Not quite right? No problem. Email us at info@brimmheadwear.com with your order number and the reason for your return, and we'll sort it out.
Returns must be requested within 14 days of receiving your order. Please don't send anything back before you've heard from us, as we'll confirm the next steps and the return address when you get in touch.
Items must be unworn, unwashed and in their original packaging, with any tags still attached.
Return postage is the customer's responsibility, unless the item is faulty or we sent the wrong one, in which case we'll cover it. If your order arrives damaged or incorrect, include a photo in your email so we can resolve it quickly.
Once we've received and checked your return, we'll process your refund to your original payment method.